TERMS & CONDITIONS Electric Bike access

These terms and conditions govern the use of the Electric Bike Access service and website and the online purchasing of products. By visiting the Electric Bike Access website, you accept, and agree to, the content of these terms and conditions. When purchasing products, additional terms and conditions may apply. In case of conflict, the latter shall take precedence over these terms and conditions.


Electric Bike Access is a part of RALEIGH UK LTD, registered in:

136 Church Street
NG16 3HT
Telephone: 01773 532691
Register entry: 00139076
Registry court: United Kingdom
Registration number: 00076181

We are not read or obliged to participate in dispute settlement procedures before consumer arbitration boards.



Electric Bike Access processes the personal data of consumers. Electric Bike Access is committed to ensuring that your privacy is protected and considers it important to be transparent about how we process personal data. Therefore, our privacy statement provides general information about the use of consumer data, its storage, gathering, processing and security. Where necessary, Electric Bike Access will provide more specific information of when and how consumer data is obtained. This may include when making a product purchase, the use of apps and on other Raleigh UK Ltd websites. Electric Bike Access may make changes to this policy from time to time by updating this page. We would advise that you check and read the full privacy policy here.


All the contents included in ebikeaccess.co.uk and the other official Raleigh UK Ltd websites, including web pages, texts, images, pictures, videos, music, sounds, drawings, figures, logos, graphics, colours and layout (hereinafter, the “Content”) are the sole property of Raleigh UK Ltd and are protected by national and international Copyright laws and other Intellectual Property Rights. You are strictly forbidden to reproduce, publish, distribute, display, modify, create derivative work from, or exploit such Content in any way, in whole or in part, without the prior and express written consent of Raleigh UK Ltd.


By posting content you allow Electric Bike Access and any third party involved in operating (part of) the Electric Bike Access -website to use, amend, copy and publicise such content. In case intellectual property rights apply, you grant Electric Bike Access and said third parties a perpetual, royalty free worldwide license to use the content in the way Electric Bike Access and/or such third parties deem appropriate.


The site may contain links to other websites and online resources. You understand and agree that Electric Bike Access is not responsible or liable for: (i) the availability or accuracy of such websites or resources; or (ii) the content, products, or services on or available from such websites or resources. Links to such websites or resources do not imply any endorsement by Electric Bike Access of such websites or resources or the content, products, or services available from such websites or resources. You acknowledge sole responsibility for and assume all risk arising from your use of any such websites or resources. 



We try to ensure that information on our websites is accurate, complete and up-to-date. The website, however, may contain typographical errors or other errors or inaccuracies and may not be complete or current. We therefore reserve the right to correct any errors, inaccuracies or omissions and to change or update information at any time without prior notice.

Electric Bike Access shall not be held responsible for the accuracy of any advice given regarding the suitability (or otherwise) of any part/s required for the repair of an item. Electric Bike Access cannot be held liable for any damage caused by the fitting of a spare part. Please ensure that you have read your warranty conditions before attempting to install a part or otherwise repair item. Electric Bike Access cannot be held responsible if the item is damaged or your warranty is voided.


We have three delivery options available for you to choose from: direct home delivery, delivery to an address of choice or collect in store. If not otherwise agreed, the delivery will be made to the delivery address you indicated.



Important: Please be aware that this bike is regulated in line with existing Electric Power Assisted Cycles regulations. Any modification to the bike will invalidate the guarantee and any modification which increases the power of the motor and/or the top assisted speed of the bike may make the rider liable to prosecution. Excluding statutory obligations Electric Bike Access will not be held responsible for any injuries incurred following any modification to this product.


Electric Bike Access will not be liable to any user for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with: (i) use of, or inability to use, the site; or (ii) use of or reliance on any content displayed through the site. In particular, Electric Bike Access will not be liable for: (a) loss of profits, sales, business, or revenue; (b) business interruption; (c) loss of anticipated savings; (d) loss of business opportunity, goodwill or reputation; or (e) any indirect or consequential loss or damage.

Nothing in these terms and conditions excludes or limits Electric Bike Access’ liability for death or personal injury arising from our negligence, or our fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited by the laws of England.


We try to ensure that information on our websites is accurate, complete and up-to-date. In using our websites, however, you agree to be bound by the terms & conditions, which take effect on the date when you first use the website.


If any part of the terms and conditions shall be deemed unlawful, void or for any reason unenforceable, then that provision shall be deemed to be severable from the terms and conditions and shall not affect the validity and enforceability of any of the remaining provisions of the terms and conditions.


The terms and conditions shall be governed by and constructed in accordance with the laws of England and we both irrevocably submit to the exclusive jurisdiction of the courts of England.


By placing an order online, you agree to be bound by the terms and conditions set out within the website. If you do not agree to be bound by these terms and conditions, then you may not order any products from this site.


We’re really pleased with the performance of the electric bikes so far and hope to see even greater take up as word spreads about the benefits for teams and individual staff members

John Bann, Cycling and Roadspace Transformation Manager - Nottingham City Council

Nottingham City Homes is committed to making our business more efficient, and environmentally friendly. We encourage our staff to opt for sustainable transport wherever possible,including travel between our many sites across the city

Hayley, Nottingham City Homes